Smart Scheduling for Hotel and Hospitality
MegaPay USA helps hotel elevate their bottom line with streamlined scheduling and more efficient time and attendance tracking.
The Bayside Hotel and Resort is a 135-room, 5-story complex which includes a hotel, two restaurants, and a small business center. There is no “typical” day for The Bayside Hotel, and they depend on a diverse workforce to manage a wide range of guest requests at every hour of the day.
To keep an otherwise busy operation running smoothly, Bayside faces staff challenges that range from last-minute sick leave to schedule changes to unexpected overtime. With their reputation resting squarely on their capacity to serve visitors with personal attention, workforce management is a principal concern at Bayside. Their ultimate goal; improve customer service without increasing labor costs.
Formidable Workforce Management Challenges
The management staff had been struggling to find an employee timekeeping and scheduling system that eliminated understaffing, could be adjusted on the fly, kept all parties informed about scheduling changes, tracked data for DOL compliance, and made sure that time cards were turned in on time to the payroll service. For Bayside, this was no easy task with so many diverse departments including hospitality, housekeeping, maintenance, and operations. In every department, managers needed accurate data to develop scheduling strategies that eliminated waste while maintaining a superior standard of service for their visitors.
Bayside needed a hotel employee scheduling solution that would meet scheduling goals while delivering greater flexibility for team members and less busy work for managers.
Time and Attendance Made Easy With MegaPay USA
The Workforce Management Suite time tracking tool, TimeWorksPlus, started delivering benefits during the very first pay cycle. With mobile access built in, TimeWorksPlus allows associates to clock in/out on their mobile device wherever they are—whether they work in housekeeping, guest services, security, or maintenance. Because the PunchLogic feature dramatically reduces missed and duplicate punches, time card accuracy has improved substantially.
TimeSimplicity Cleans up the Scheduling Mess
TimeSimplicity has significantly upgraded the scheduling process for Bayside managers and employees. It delivers supervisors smart tools for manageable, hassle-free scheduling and allows associates to take over many tasks previously done by supervisors. Bayside managers are amazed at how simple it is to develop, save, and modify recurring schedules.
SOLUTION — Workforce Management Suite
- TimeSimplicity for expedited scheduling and mobile coordination.
- TimeWorksPlus for integrated time and attendance tracking.
- Mobile access delivers employee access and management control.
Employees and management welcome the automation and centralization of scheduling operations. Employees put schedule requests to the Virtual Trade Board and view which additional shifts they may pick up. Once a supervisor has authorized a schedule change, TimeSimplicity informs the worker; eliminating endless phone calls, texts, and emails.
TimeSimplicity has reduced under-staffing which has accelerated room turn-around, shortened front desk guest wait times, and increased staff efficiency.
Employee hours are controlled with customized system warnings and there are nine pay-rate fields and employee groups/sorting/filtering functions to give every department manager scheduling precision.
Workforce Management Suite is the same system used by Hilton, Embassy Suites, Ramada, Sheraton, Holiday Inn and Marriott to save time, decrease labor costs, and maintain regulatory compliance.
UPGRADE TODAY
MegaPay USA offers Workforce Management Suite, the powerful, fully-integrated Workforce Management Suite that makes it easy to optimize the performance of your managers, employees, and company.
Workforce Management Suite includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. Workforce Management Suite is designed for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and decrease labor costs.
How much can you save? Check our MegaPay USA ROI Calculator.
We can get you up and running with Workforce Management Suite in minutes. Contact us today to book a demo.
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