Cloud-Based Workforce Management Review

Cloud-Based Workforce Management Review

Today we want to discuss Workforce Management Suite and how it can contribute to the overall success of your business. No matter what industry you are in, you are looking for ways to be more profitable. We are excited about Workforce Management Suite and how it can significantly improve your business and keep you ahead [...]
5 Ways WFM Improves Customer Service

5 Ways WFM Improves Customer Service

A customer service rep can't solve customer problems if she is preoccupied with her own HR concern at work. There are many direct and indirect benefits of optimizing your timekeeping, scheduling, and payroll processes. Today's message outlines 5 ways implementing Workforce Management Suite will increase the customer service at your organization. Eliminate Coverage GapsCustomer service [...]
5 Ways WFM Improves Customer Service

Fluctuating Staffing Requirements? You Need Labor Forecasting.

Have you automated your employee scheduling with TimeSimplicity? Employers who adopt workforce management software enjoy improved efficiency and lower labor costs. Plus improved employee satisfaction and a less stressful workplace.But automation is just the first step in maximizing the benefits of employee scheduling software. The next step is demand forecasting. This is especially critical for [...]
5 Ways WFM Improves Customer Service

PBJ File Rejected? Let’s Fix It.

Today's post is for PBJ (Payroll Based Journal) managers at residential care facilities who have had a PBJ file rejected by the CMS. Whether you entered the data manually or used a PBJ reporting platform, you are probably eager to identify and correct the problem to regain compliance, lessen your audit liability, and substantiate the [...]
5 Ways WFM Improves Customer Service

TimeWorks Mobile Review

Unless you’ve been living under a rock for the past few years, you’ve probably noticed how technology has changed the way we live. Whether you're at home, at work, or at play, you can always find a digital tool to carry out most any task. Few devices serve us like our smartphones. They are always [...]