Today’s post is a case study of a Chinese buffet restaurant chain that increased profitability with TimeWorksTouch schedule enforcement. The eight location restaurant chain’s margins were shrinking due to rising food costs, so the owner was searching for ways to restore the bottom line. The competition was tight in the working class community and an attempt to raise menu prices resulted in fewer diners.
He decided to figure out how to rein in labor expenses. All of his employees were hourly except eight full-time head cooks and four managers, each of whom managed two restaurants. Several prep cooks and servers also split hours between locations.
He knew he was paying a lot in overtime and wanted an employee timekeeping system for restaurants that could automatically track and prevent overtime shifts. During busy times, the managers were juggling so many balls that checking which staff members had moved into overtime hours was impossible. Few employees wanted to work overtime anyway, so he knew that proactive overtime management would be welcomed by the labor force.
Solution – Workforce Management Suite
Workforce Management Suite consists of TimeWorksPlus, TimeSimplicity, TimeWorks Mobile, and TimeWorksTouch. Each component integrates seamlessly for comprehensive restaurant Workforce Management.
Schedule Enforcement
Each supervisor was able to enter all their employee and shift information in less time that it had previously taken to create just one monthly schedule in Excel. The schedule enforcement function prevents out-of-schedule punches and sends notices before a worker hits the customized threshold. When a warning goes off on a manager’s phone, the manager is able to send the worker home before overtime kicks in. Accurate break tracking has also provided a savings in labor costs.
Timekeeping Accuracy for Mobile Workers
The mobile functionality has quickly proven to be an extremely helpful feature for managers and staff members that split hours between locations. No more retroactively guessing punch times after the fact.
Workforce Management Suite delivered an affordable solution that quickly paid for itself in just a few pay periods and continues to control labor costs with every single shift.
UPGRADE TODAY
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WorkforceHUB includes TimeWorksPlus, TimeSimplicity, TimeWorks Mobile, and ApplicantStack. We’ve just added hiring, onboarding, benefits enrollment, performance reviews, and employee engagement! WorkforceHUB was developed for busy employers like you who need to reduce cost-per-hire, streamline scheduling, automate time tracking, maintain regulatory compliance, and reduce labor costs.
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We can get you up and running with WorkforceHUB immediately. Contact us today to schedule a demo.
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